- The Customer Success talent market is evolving rapidly in
2025, with several key trends shaping compensation and hiring strategies.
- Demand for top-tier CS professionals continues to rise, with companies prioritising candidates who bring proven success, adaptability, and good team spirit.
- Our research indicates that while overall salary growth has been moderate, AI-driven companies are aggressively hiring top talent, leading to a slight increase in salaries compared to 2024.


- The Customer Success talent market is evolving rapidly in
2025, with several key trends shaping compensation and hiring strategies.
- Demand for top-tier CS professionals continues to rise, with companies prioritising candidates who bring proven success, adaptability, and good team spirit.
- Our research indicates that while overall salary growth has been moderate, AI-driven companies are aggressively hiring top talent, leading to a slight increase in salaries compared to 2024.
Whether you're hiring, negotiating, or assessing your own salary, this guide is essential.
Whether you're hiring, negotiating, or assessing your own salary, this guide is essential.